Delays in deliveries can be expected during lock downs, rains and other unforeseen situations. These are unfortunately not in our control and refund or returns will not be possible.
Due to the nature of the product, we do not offer returns. However, we will be glad to replace any item that has been damaged due to errors from our side or if they are damaged during deliveries done by our staff. It is the customers responsibility to check the product before accepting it. We will not be liable for any damages post delivery.
Any External Deliveries organized by the customer do not qualify for returns for safety reasons.
We are committed to ensuring that you are satisfied with your order. If there are any issues with your cake or dessert, please follow the guidelines below for a replacement.
If the cake design does not match your selection or does not meet your expectations, please:
If there are any issues with the taste or quality of the cake or dessert, please:
At Beige Marvel Bakery, we are committed to using only the most premium ingredients in all our products and prepare them according to standard recipes that have been cherished by our customers for years.
We understand that taste and sweetness are highly subjective preferences, and we strive to cater to a diverse range of palates by adhering to these well-loved recipes. As a result, we are unable to modify or control the sweetness levels for individual orders.
Please note that we are not liable to provide a refund or replacement if a customer raises an issue regarding the taste or flavor of the product. We appreciate your understanding and continued support.
Cancellations will be considered if made prior to 24 hours to the date of delivery. We do not accept cancellations within 24 hours of the delivery date, due to the nature of the product.
We do not accept cancellations for orders that have items ordered from external vendors like flowers, toppers, toys etc.
